Qalbe Khokhar - Director of Salesforce

I am an accomplished Salesforce professional with over 15 years of experience in the Salesforce ecosystem. In my current role as Volunteer Director of Salesforce at Dream Factory of Brooklyn, I’ll leverage my expertise to optimize Salesforce solutions that empower the organization to streamline operations, enhance donor engagement, and achieve its mission of inspiring and supporting the Brooklyn community. With a Master’s degree in Computer Science and an extensive track record in Salesforce administration, architecture, and development, I’ve successfully led high-impact projects across industries, including finance, healthcare, technology, and government. I am highly skilled in implementing and managing Salesforce clouds such as Sales Cloud, Service Cloud, Experience Cloud, and Government Cloud Plus. My experience includes managing complex data migrations, designing innovative workflows, and delivering user-friendly solutions that align with organizational goals. My leadership extends beyond technical expertise; I am a mentor, a collaborator, and a visionary leader who have guided cross-functional teams to success. Notably, I’ve founded Adoptech, a Salesforce consulting firm, where I’ve delivered transformative Salesforce solutions to clients, including large-scale implementations for organizations like the U.S. Navy Recruiting Command. In my volunteer role at Dream Factory of Brooklyn, I bring my passion for technology and community impact to life. By aligning Salesforce capabilities with the organization’s needs, my aim to create scalable and sustainable solutions that make a meaningful difference. When I’m not working on Salesforce solutions (Very rarely though :)), I enjoy mentoring upcoming professionals in the field and staying updated on the latest advancements in the Salesforce ecosystem.